Prerequisites
Permission | Description |
Reviewer Access | Allow users to create supplier reviews for approval. |
Approver Access | Allows users to check submitted supplier reviews and approve, reject or edit them before publication. |
NOTE: If you require additional access, contact your Workspace Administrator or Asite Support at support@asite.com.
TIP: During buyer setup, the required permissions will be assigned by default.
Create Supplier Review
Log in to your Marketplace account.
Navigate to the Trading Partners tab in the top menu.
The list of connected vendors will appear.
Click the Company name of the vendor you want to review.
The company profile page will open.
Click Add Review on the right-hand side.
In the Create New Review pop-up, fill in the required fields.
For definitions of the fields, refer to Create New Review Form Field.
Click Create Review.
A new pop-up will open. Fill in the required details.
Click Save.
The review will be submitted for approval.
NOTE: The reviewer will receive a notification email on the 1st day of the review period for upcoming reviews:
Monthly review: Email on the 1st of every month
Quarterly review: Email on the 1st day of each quarter
6-Monthly review: Email on 1st Jan and 1st Jun.
Create New Review Form Fields
Field | Description |
Project | Use the dropdown to select the relevant project. Only the project where you are assigned as a Reviewer will appear. |
Template | Select the review template that best fits your assessment. |
Trade/Commodity (Configurable) | Select the trade or commodity relevant to the vendor being reviewed. |
Package Value | Input the commercial value of the package. |
Risk Level (Configurable) | Select the overall risk level for the package:
|
View Reviews
Navigate to the Trading Partners tab.
Select the Company profile.
Click the Review tab on the left side of the page.
Select one of the following options:
Review Received - Reviews submitted for the supplier will appear.
Review Given - The reviews you submitted will appear.
Approve a Review
Once a reviewer adds a review for a Supplier, the Approver will be notified via email notifications. Users with Approver Access can approve reviews before they appear on the vendor profile.
Go to Company Profile.
Select Approve Review to view its details.
Click on the Review Name from the box appeared
Click Approve Review.
Once approved, the approval message appears at the top of the window.
When the approver reject/approve the review, then the reviewer will also be notified via email notifications.
Reject Review
Users with Approver Access can reject submitted reviews.
Go to Company Profile.
Select Approve Review.
Select the Review Name.
In the pop-up, click Reject Review.
In the Reject Review pop-up, enter the rejection reason.
Click Reject Review.
The rejected review will be recorded and displayed under:
Reviews > Review Rejected on the vendor organisation profile.
NOTE: Rejected reviews are visible only to the buyer organisation and will not be displayed to the supplier or other buyers.