2FA via Email or Authenticator App
2FA adds an extra verification step after the first sign-in step is complete.
The first sign-in step can be completed using either:
Sign-in Method | Description |
Cloud Login | Users sign in with their Asite email address and password. |
Single Sign-On | Users sign in through their organisation's SSO provider. |
After the first sign-in step, 2FA may be required to complete access to Asite.
The verification code can be provided by:
Method | Description |
A verification code is sent by email from notifications@asite.com. | |
Authenticator App | A 6-digit code is generated by an authenticator app, such as Google Authenticator, Microsoft Authenticator, or Authy. |
If access to the authenticator app is lost, use one of recovery codes provided during account setup.
TIP: If the verification code expires or is not received, sign in again to generate a new code.
Two-Factor Authentication (2FA) Setup
Open the Asite login page.
Enter your login credentials.
Click Login.
In the Configure Two-Factor Authentication page, click Continue.
In the Set Up Authenticator App pop-up, scan the QR code shown using an authenticator app on your mobile device.
Supported authenticator apps include:
TIP: Authenticator apps can be downloaded from Google Play Store for Android devices or the Apple App Store for Apple devices.
Enter the 6-digit code generated by the authenticator app.
Click Verify Now.
Five recovery codes will be displayed. Save the codes.
Available options include:
Print
Copy
Download
Regenerate
Click Done.
The main login page will open.
Enter your login credentials again.
Click Login.
A prompt will appear requesting a 6-digit code from the connected authenticator app.
Enter the 6-digit code.
Click Authenticate.
The Asite platform will open.
