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Two-Factor Authentication

This article will explain Asite's Two-Factor Authentication (2FA) process.


2FA via Email or Authenticator App

  • 2FA adds an extra verification step after the first sign-in step is complete.

  • The first sign-in step can be completed using either:

Sign-in Method

Description

Cloud Login

Users sign in with their Asite email address and password.

Single Sign-On

Users sign in through their organisation's SSO provider.

  • After the first sign-in step, 2FA may be required to complete access to Asite.

  • The verification code can be provided by:

Method

Description

Email

A verification code is sent by email from notifications@asite.com.

Authenticator App

A 6-digit code is generated by an authenticator app, such as Google Authenticator, Microsoft Authenticator, or Authy.

  • If access to the authenticator app is lost, use one of recovery codes provided during account setup.

TIP: If the verification code expires or is not received, sign in again to generate a new code.


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