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Login & Navigation on Asite

This article will explain how to log in and navigate Asite.

Updated today

Asite helps businesses share information with their partners, customers, and suppliers in a trusted cloud environment.

How Do I Create an Account with Asite?

Follow these steps to set up your Asite account:

  1. Go to the Asite Login screen.

  2. Click Don't have an Account?

  3. Enter your details as requested.

  4. Click Submit.

Our team will review your request and notify you once your account has been created, along with your login details.

Log in to your Asite Account

  1. Open your web browser and go to https://www.asite.com.

  2. Click the Log In button (top right).

  3. There are various login options:

    1. Cloud Login

    2. Single Sign-On (SSO)

    3. Secondary Authentication via TOTP

  4. Enter the required details and click Log In to continue.

NOTE: If your session times out, simply re-enter your credentials to return to the same screen you were previously on.

Cloud Login

  1. On the login screen, select your Cloud Environment from the dropdown:

    • Asite Cloud

    • Asite US Gov. Cloud (hosted in AWS GovCloud US)

    • Asite UAE Cloud

    • Asite KSA Cloud

    • Asite Canada Cloud

    • Asite Hong Kong Cloud

  2. Enter your registered email address and Asite password.

  3. Click Log In to continue.

If you've forgotten your password, simply click Forgot Password? and follow the on-screen steps to reset it.

Single Sign-On

  1. On the login screen, select Single Sign-On (SSO).

  2. Choose your Cloud Environment:

    • Asite Cloud

    • Asite US Gov. Cloud (hosted in AWS GovCloud US)

    • Asite UAE Cloud

    • Asite KSA Cloud

    • Asite Canada Cloud

    • Asite Hong Kong Cloud

  3. Enter your registered email address and click Confirm Tenant.

If your accounts includes multiple tenants, you'll need to select one before continuing.

How Do I Switch Between Tenants?

  1. Click your profile picture in the top-right corner.

  2. Select Switch Tenant.

  3. Choose the required tenant and click Continue with selected Tenant.

NOTE: You can return to Cloud Login anytime by selecting Use Cloud Login from the SSO screen.

Secondary Authentication via TOTP

When TOTP authentication is enabled, each time you log in to your Asite account, you are required to enter a Time-sensitive One-Time Password (TOTP) generated by the authenticator app you use (Google, Microsoft, or Authy).

NOTE: TOTP Authentication also applies to Single-Sign-On (SSO) logins. While logging in, after you select your cloud location and enter your username, you will be asked to enter the TOTP.

How to log in using a TOTP?

  1. Log in to your Asite account using your credentials.

  2. On the next screen, enter the 6-digit authentication code from your authenticator app.

  3. Once verified, you will be logged in.

NOTE: Entering the wrong verification code three consecutive times will lock your account for one minute. You can reattempt to log in once the lock period ends.

Log in Using Recovery Codes

In case a user doesn't have access to their authenticator app, they can log in using recovery codes.

  1. Log in to your Asite account using your credentials.

  2. On the 2FA verification screen, click Use Recovery Code at the bottom.

  3. Enter one of the recovery codes to log in.

NOTE: Recovery codes are provided when you first configure Secondary Authentication on your account. For detailed help on how to configure secondary authentication, click here.

How Do I View My Recovery Codes?

  1. Log in to your Asite account.

  2. On the dashboard, click your profile picture (top-right).

  3. Select My Account from the dropdown.

  4. Under the Security Settings tab, click View Recovery Codes.

NOTE:

  • Each recovery code can be used only once.

  • If all recovery codes are exhausted, you will need to reconfigure secondary authentication to generate new codes.

    • You can reconfigure secondary authentication at any time, even if your existing codes are unused.

  • Reconfiguring secondary authentication will log you out of your current session, and you’ll have to log in again to continue.

Secondary Authentication via Email

After entering your login credentials, you will be redirected to the Sign-In page with a prompt to enter your Valid Authentication Key.

  1. You will receive an email from notifications@asite.com containing your authentication key.

  2. Copy the key from the email and paste it into the Asite sign-in page.

  3. Click Continue to complete the login.

NOTE: If you don't receive the one-time authentication code or fail to enter it within the specified time, re-enter your login credentials and try again.

Check: FAQs

Related Articles: Learning Zone

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