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Login & Navigation on Asite

This article will explain how to log in and navigate Asite.

Updated today

Asite helps businesses share information with their partners, customers, and suppliers in a trusted cloud environment.

How Do I Create an Account with Asite?

Follow these steps to set up your Asite account:

  1. Go to the Asite Login screen.

  2. Click Don't have an Account?

  3. Enter your details as requested.

  4. Click Submit.

Our team will review your request and notify you once your account has been created, along with your login details.

Log in to your Asite Account

  1. Open your web browser and go to https://www.asite.com.

  2. Click the Log In button (top right).

  3. There are various login options:

    1. Cloud Login

    2. Single Sign-On (SSO)

    3. Secondary Authentication via TOTP

  4. Enter the required details and click Log In to continue.

NOTE: If your session times out, simply re-enter your credentials to return to the same screen you were previously on.

Cloud Login

  1. On the login screen, select your Cloud Environment from the dropdown:

    • Asite Cloud

    • Asite US Gov. Cloud (hosted in AWS GovCloud US)

    • Asite UAE Cloud

    • Asite KSA Cloud

    • Asite Canada Cloud

    • Asite Hong Kong Cloud

  2. Enter your registered email address and Asite password.

  3. Click Log In to continue.

If you've forgotten your password, simply click Forgot Password? and follow the on-screen steps to reset it.

Single Sign-On

  1. On the login screen, select Single Sign-On (SSO).

  2. Choose your Cloud Environment:

    • Asite Cloud

    • Asite US Gov. Cloud (hosted in AWS GovCloud US)

    • Asite UAE Cloud

    • Asite KSA Cloud

    • Asite Canada Cloud

    • Asite Hong Kong Cloud

  3. Enter your registered email address and click Confirm Tenant.

If your accounts includes multiple tenants, you'll need to select one before continuing.

How Do I Switch Between Tenants?

  1. Click your profile picture in the top-right corner.

  2. Select Switch Tenant.

  3. Choose the required tenant and click Continue with selected Tenant.

NOTE: You can return to Cloud Login anytime by selecting Use Cloud Login from the SSO screen.

Secondary Authentication via Email

After entering your login credentials, you will be redirected to the Sign-In page with a prompt to enter your Valid Authentication Key.

  1. You will receive an email from notifications@asite.com containing your authentication key.

  2. Copy the key from the email and paste it into the Asite sign-in page.

  3. Click Continue to complete the login.

NOTE: If you don't receive the one-time authentication code or fail to enter it within the specified time, re-enter your login credentials and try again.

Two-Factor Authentication (2FA) via TOTP

When 2FA is enabled for your organisation, each time you log in, you are required to enter a Time-sensitive One-Time Password (TOTP) generated by the authenticator app you use. This provides an additional layer of security for your Asite account.

NOTE: TOTP Authentication also applies to Single-Sign-On (SSO) logins. While logging in, after you select your cloud location and enter your username, you will be asked to enter the authentication code (TOTP).

How to log in using a TOTP?

  1. Log in to your Asite account using your credentials(ID and Password).

  2. On the next screen, enter the 6-digit authentication code from your authenticator app.

  3. Once verified, you will be logged in.

NOTE:

  • Entering the wrong verification code three consecutive times will lock your account for one minute. You can reattempt to log in once the lock period ends.

  • To learn how to configure 2FA for your account, click here.

Log in to the Asite Authentication Gateway

With the following steps, you can seamlessly log in to the Asite Authentication Gateway:
​

User Invitation:

The new user receives an Email notification confirming they have been added to the project.

The email includes a Link to set up their Password.

Password Setup:

On clicking the link, the user is directed to the Asite Authentication Gateway.

The user can then create a password to complete the setup process.

Login Gateway:

After setting the password, the user will see the authgateway.asite.com login page.

This gateway will be used every time to access both Asite and 3D Repo with a single login.

Logging in with Asite Authentication Gateway

Once your Asite Auth Gateway account is set up, you can log in at any time by following these steps:

  1. Go to authgateway.asite.com.

  2. Enter your registered Email and Password.

  3. After successful authentication, you will automatically gain access to both Asite and 3D Repo.

NOTE:

  1. You must always use the authgateway.asite.com login page to access your accounts.

  2. If you forget your password, you can use the Forgot Password link on the gateway to reset it.

  3. User access and permissions are managed by your project administrator.

After successful login

  1. Auth Gateway authenticates your credentials.

  2. Access and Refresh tokens are generated in the background.

  3. You will then be redirected to your Asite (Adoddle) Home Page.

Change Password

  1. You can change your password from the My Account page whenever required.

  2. When changing the password, Asite’s platform-side validation is checked first, followed by validation from the Auth Gateway side.

  3. In the Current Password field, you must enter your Auth Gateway password.

    1. When changing the password in the Asite Authentication Gateway, an error message may appear in English, like the one below, if the password does not meet the required criteria.

Check: FAQs

Related Articles: Learning Zone

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