Skip to main content
All CollectionsOthers
Make a payment via ACH Bank Transfer
Make a payment via ACH Bank Transfer

This article helps you understand how to make an online payment via ACH Bank Transfer on Asite.

Updated over 2 months ago

Asite has integrated with Stripe (a third-party payment service) to enable its users to make online payments via the ACH Bank Transfer option. Below are the details regarding this payment process and the steps involved:

Prerequisites

Existing valid U.S. bank account details

Funds are only accepted in USD.

Steps to connect your bank account and complete the verification process

1. Proceed to the relevant payment section on Asite as applicable.

2. Depending on availability, payment modes like 'Card' or 'Bank Payment' will appear. Select 'Bank Transfer' to make a payment via ACH Bank Transfer.

3. If ACH Bank Transfer is selected as the payment method, then it will redirect you to the Stripe ACH platform (Stripe is a third-party payment service integrated on Asite), where the bank details need be entered as shown below:

4. Once the below details are entered correctly, you will be redirected to complete the verification process as shown below:

Stripe will do two micro deposits into your account which may take 2-3 days.
Once the correct deposit amount is entered, the account will be verified.
Only after the verification is done, will you be able to pay.

Steps to complete ACH payment after bank details are added

1. Go to the relevant page on Asite and continue the payment process by clicking on the 'Pay Now' button.

When the application is submitted but the bank account is not verified, the system will display the status as 'Verification Pending' or 'Pending'. If the verification is done from Stripe for the bank account, the status will be displayed as 'Open'.

The 'Pay Now' button will be disabled until the verification is completed from Stripe i.e. micro-deposits to be confirmed by the customer (Approx. 2-7 days)

2. Once Stripe verifies your bank account, the 'Pay Now' button will be activated on the Asite Platform. As Stripe only allows payments after bank account verification.

3. Clicking on the 'Pay Now' button will redirect you to the Stripe ACH page, where you can complete the payment.

4. Below is the sample view for payment via ACH. You won't be able to enter a custom amount.

The above payment amount will be the total prepopulated amount including Asite platform fees as applicable.
This amount will be a fixed price and will not be editable.
Once the payment is made, it can take up to 7 days to reflect.

5. Once Stripe confirms the payment, your status will be displayed as 'Paid' on Asite.

Asite is not responsible for refunds if payments are made via ACH. In case of payment failure/refunds, you may contact Stripe.



Did this answer your question?