aMail now allows administrators to control which folders should be available when saving emails from MS Outlook.
Accessing Project Folders in aMail
Old Functionality
All project folders accessible to you were visible in aMail. These folders were organised by:
Recency – most recently accessed folders appear first
Favourites – folders you’ve marked as favourites are prioritised
New Changes – Effective 31 October 2025
Following the upcoming release, aMail will only display folders where:
The administrator has enabled email saving from aMail
You have previously saved emails to these folders via aMail
The folder organisation will remain the same, based on recency and favourites.
How to enable folders to save emails to Asite via aMail?
A new folder setting called 'Allow saving emails from aMail' is being introduced. This setting will be available while creating new folders or editing existing folders in your projects on the Asite Web App.
Only project folders having this setting enabled will appear while filing emails via aMail.
How does it work?
To save emails from your MS Outlook to Asite Cloud via aMail:
Once logged to aMail, select the emails you want to save to Asite, then click the 'Save to Asite' option from the top menu or the right-click options.
The aMail window appears, displaying the folders available to save your emails.
Only those folders appear where the administrator has permitted saving emails from aMail, including any folders you had previously used to save emails via aMail before this release.
If opting for other locations, you can select a project and a folder where you want to save your emails. If the folder doesn't exist, you can also create new folders in aMail by clicking on the '+' icon against the project or its folder under which you want to create a new subfolder (depending on your permissions).
If you create new project folders directly from aMail, the above setting will be enabled by default for such folders.
FAQs
Q1. What changes are introduced in aMail on 31st October 2025?
Q1. What changes are introduced in aMail on 31st October 2025?
A1. Starting from 31st October 2025, only folders where the administrator has enabled the 'Allow saving emails from aMail' setting are visible when saving emails. This includes folders you’ve previously used for email filing via aMail.
Q2. How are folders displayed when saving emails in aMail?
Q2. How are folders displayed when saving emails in aMail?
A2. Folders are organised based on how recently they were accessed and whether they’ve been marked as favourites. After the update, only folders with the appropriate permissions will appear.
Q3. How can I enable a folder to allow email saving from aMail?
Q3. How can I enable a folder to allow email saving from aMail?
A3. Administrators can enable the new setting 'Allow saving emails from aMail' when creating or editing folders in the Asite Web App. Only folders with this setting enabled will be available in aMail.
Q4. What should I do if the folder I want to save emails to doesn’t appear in aMail?
Q4. What should I do if the folder I want to save emails to doesn’t appear in aMail?
A4. You can enable the setting from the Asite Web App for that project folder. You can also select a different project and folder, or create a new folder directly from aMail. New folders created this way will have the email-saving setting enabled by default.
Q5. How can I enable the 'Allow saving emails from aMail' setting when I create a folder directly in the aMail window of my Outlook app?
Q5. How can I enable the 'Allow saving emails from aMail' setting when I create a folder directly in the aMail window of my Outlook app?
A5. In such scenarios, aMail automatically enables the ‘Allow saving emails from aMail’ setting when you create a new folder. You don’t need to change anything at that point.
If you want to update this setting later, you can edit it directly from the Asite Web App under your folder settings.