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Company Profile Overview for Buyer and Supplier

This article will explain the Company Profile in Marketplace and how Buyer and Supplier users can view company information.


What Is a Company Profile?

The Company Profile provides a central view of an organisation in Asite Marketplace.

  • It contains company information, services, classifications, reviews, and internal notes (where applicable).

  • Every Marketplace user is associated with a company and is represented through the organisation's Company Profile rather than as an individual user.


Company Profile Layout

The Company Profile has the following main areas:


Main Header

The main header provides an overview of the company.


It may include:

Information Type

Description

Company Name

Displays the company name.

Company Logo

Displays the company logo.

DUNS Number

Displays the DUNS number.

Email Address

Displays the company email address.

Domain

Displays the company domain.

When viewing a Supplier Profile, a status ribbon may indicate the current relationship or Prequalification Status.

Available statuses include:

  • Invited

  • Under Review

  • Pending

  • Qualified

  • Connected

  • Expired

For more information about Status tags, see Directory Search.


Navigation Tabs

The Navigation Tabs provide access to different sections of the Company Profile.

Tab

Description

Profile

Displays company information available in the Directory.

Reviews

Displays reviews and feedback associated with the company.

Notes

Displays internal notes when viewing a Supplier Profile. Available only to users within the Buyer organisation.

  • An Index is available to navigate quickly between sections within the selected tab.

NOTE: The Notes tab is available only when viewing a Supplier Company Profile. Notes created for a Supplier are visible only to users within the same Buyer organisation and are not visible to the Supplier or other external organisations.


Profile

The Profile tab displays company information available in the Directory.

The information available depends on the relationship with the company and the level of profile completion.

Company Relationship

Information Available

Company is not connected as a Trading Partner

Summary only.

Company is connected as a Trading Partner but has not completed the profile

Summary only.

Company has completed the profile

All available Company Profile sections.

The available sections include:

NOTE: For more information about Company Profile sections, see Edit Company Profile.


Reviews

The Reviews tab displays feedback and ratings associated with the company.

Buyer organisation users can add a review when viewing a Supplier Profile.

The Reviews tab includes the following sections:

Section

Description

Displays reviews received by the company.

Displays reviews submitted by the organisation.

Displays reviews rejected by the Buyer organisation for a Supplier. Available only when viewing a Supplier Profile.

Review Received

  • When viewing a Supplier Profile, displays reviews received by the Supplier.

  • When viewing the organisation's own Company Profile, displays reviews received by the organisation.

Review Given

  • When viewing a Supplier Profile, displays reviews submitted by the organisation for the Supplier.

  • When viewing the organisation's own Company Profile, displays reviews submitted by the organisation for other Suppliers.

Review Rejected

  • The Review Rejected section is available to the Buyer organisation when viewing a Supplier Profile.

  • Rejected reviews are retained for internal reference and are not visible to Suppliers or other external users.


Notes

The Notes tab is available only to users within the Buyer organisation when viewing a Supplier Profile.

  • Notes can be used to record internal information, feedback, or reminders about a Supplier.

  • All users within the same Buyer organisation can view the notes.

NOTE: Notes remain private and are not visible to Suppliers or other external organisations.


Actions

Available actions depend on the Company Profile being viewed.

When viewing a Supplier Profile, the following actions are available:

Action

Description

Invite

Invites the Supplier to complete the prequalification process.

Add Review

Adds a review for the Supplier. Available after connecting with the Supplier.

Create Note

Creates an internal note. Available from the Notes tab.

NOTE: These actions are not available when viewing the organisation's own Company Profile.


Company Details

The Detailed Information area displays information based on the selected navigation tab.

Selected Tab

Information Displayed

Profile

Company information and available Company Profile sections.

Reviews

Reviews and feedback associated with the company.

Notes

Existing internal notes and the Create Note option.


Related Article: Edit Company Profile


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