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Managing Your Asite Profile and Preferences

This article will guide you through managing your Asite account settings.

Updated this week

The My Account page contains your personal profile details and allows you to update information or perform key account-related actions.

How Do I Access My Account?

  1. Click your profile picture in the top-right corner of the Asite platform.

  2. Select the My Account from the dropdown menu.

  3. A new page will appear, allowing you to update the following details:

    • Name

    • Email Address

    • Telephone Number

    • Job Title

    • Time Zone

    • Password

To upload or change your profile picture:

Click Select Image, then choose an image from your local device storage.

Language Availability

Asite supports multiple languages.

By default, your account language is set to English (United Kingdom), but you can easily switch to another supported language.

How to Change Your Asite Language

  1. After logging in, locate the language flag icon in the top bar.

  2. Click the flag to open the list of available languages.

  3. Select your preferred language; the platform will update automatically.

NOTE: The language you select will also apply to your Adoddle Field mobile and web applications.

Supported Languages

  • English (United Kingdom)

  • English (United States)

  • English (Canada)

  • English (Australia)

  • English (South Africa)

  • English (Ireland)

  • Čeština (Czech Republic)

  • 中文 (China)

  • Deutsch (Germany)

  • Español (Spain)

  • Français (France)

  • Gaeilge (Ireland)

  • Italiano (Italy)

  • 日本語 (Japan)

  • Nederlands (Netherlands)

  • Русский (Russia)

  • العربية (Saudi Arabia)

  • Türkçe (Turkey)

  • Tiếng Việt (Vietnam)

Configuring Two-Factor Authentication (2FA)

If 2FA is enabled for you but not configured, you will be prompted to set it up when trying to log in. Follow the steps below to configure.

Prerequisites

  • Two-Factor Authentication must be enabled for your organisation.

  • You need to install one of the mentioned Authenticator Apps on your mobile device:

    • Google Authenticator

    • Microsoft Authenticator

    • Authy

How Do I Set Up 2FA for My Account?

  1. Enter your Asite Login ID and Password.

  2. A pop-up will appear prompting you to set up 2FA.

  3. Click Continue to configure it for your account.

  4. On the next screen, scan the QR Code using any one of the supported authenticator apps (Microsoft, Google, or Authy).

    • If the QR Code doesn't work, copy the secret key using the Copy

      icon and paste it into your authenticator app.

  5. Enter the authentication code and click Verify Now.

  6. After successful verification, a pop-up confirming that 2FA has been successfully configured will appear along with the recovery codes.

  7. Choose to Download, Print or Copy recovery codes to save them securely.

  8. Click Done.

    • Once done, you will be logged out of your current session and redirected to the login page to log in again.

NOTE: If a user accidentally clicks Close during 2FA setup and navigates to another tab, they can reconfigure secondary authentication any time.

Reconfiguring Two-Factor Authentication (2FA)

  1. From the dashboard, click your profile picture (top-right).

  2. Select My Account from the dropdown.

  3. Go to Security Settings and click Reconfigure 2FA.

  4. On the next screen, enter your account password and click Continue.

  5. For the next steps, refer to How Do I Set Up 2FA for My Account (from step 4 onwards).

Log in Using Recovery Codes

In case a user doesn't have access to their authenticator app, they can log in using recovery codes.

  1. Enter your ID and Password to log in.

  2. On the 2FA verification screen, click Use Recovery Code at the bottom.

  3. Enter one of the recovery codes and click Authenticate to log in.

NOTE: Recovery codes are provided when you first configure Secondary Authentication on your account. For detailed help on how to configure secondary authentication, click here.

How Do I View My Recovery Codes?

  1. Log in to your Asite account.

  2. On the dashboard, click your profile picture (top-right).

  3. Select My Account from the dropdown.

  4. Under the Security Settings tab, click View Recovery Codes.

NOTE:

  • Each recovery code can be used only once.

  • If all recovery codes are exhausted, you will need to reconfigure 2FA to generate new codes.

    • You can reconfigure secondary authentication at any time, even if your existing codes are unused.

  • Reconfiguring secondary authentication will log you out of your current session, and you’ll have to log in again to continue.

Check: FAQs

Related Articles: User Preferences

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