A1. The search results will, by default, show a maximum of 5 file records at a time. Click on the 'More' link available at the bottom of the results list to view more results if any. Also, check whether the project selected in the project filter is correct.

To learn how to search files specifically from listing areas, click here.

A1. This might happen in case your access to that project was removed or the project was renamed.

A2. Your project filter may change automatically / indirectly, in scenarios like:

1. On clicking an Asite link received in email notifications such as daily summary emails which may require including projects outside of the project filter, to display relevant information.

2. Clicking an aMessage group notification or watch notifications related to a project that is not included in the project filter.

3. Changes in the project filter made using proxy user access.

4. Changes in the project filter made while working on Asite in another browser tab.

A1. Following are the special characters allowed while resetting a password:

( _ , ! @ # $ % ^ & * - , = |

A2. We don't allow changing the email address of your Asite account, as it serves as a unique reference for us to identify you as a user.

However, if you still need to make such a change, email us the required details. We will get back to you soon.

A3. If you need to change your organization details on Asite, email us the required details. Our team will respond to your email soon.

Click here to learn how to manage the design layout of your organisation on Asite.

Click here to learn how to manage your organisation branding on Asite.

A4. Contact your Asite Professional Services Consultant / email us with the necessary details.

A5. Once logged in on Adoddle View, click on your profile picture at the top right and select 'Classic View' to switch to Classic View.

To switch back to Adoddle View, go to 'My Home' i.e. the default landing page in Classic View. In the 'Settings' menu at the top, select 'Adoddle View' and switch back to Adoddle View.

A1. Due to security reasons and to prevent misuse of the platform, admin functionalities will remain inaccessible when switching to a proxy user. Accordingly, certain tabs like 'Projects', 'aMessages', 'Tasks', 'Admin', and 'Reports' will also remain inaccessible when switching to a proxy user.

A2. Check that the required project is selected in the project filter where proxy access was assigned. If it still doesn't appear, check whether you are trying to get access outside the selected time duration defined while assigning proxy access.

A3. User A can view Project 2 only if he/she is specifically given user access to Project 2, irrespective of whether User B is assigned proxy to User C or not.

A4. Your dashboard may change indirectly, due to changes in the dashboard made using proxy user access.

A1. This means that the selected user will have full access to manage the dashboard you are creating, including the ability to share it with other users.

A2. You can create a distribution group by selecting 'Dashboards' as a group type. Click here to learn more.

A3. 'System Dashboard' is the default dashboard for everyone with a registered account on Asite. It contains a fixed set of gadgets that may include 'Files - Incomplete Tasks', 'New Files Published', 'Recent Apps', 'Apps - Incomplete Tasks', 'Favourite Folders', 'Favourite Apps', 'Model Summary' and 'Favourite Models' depending on your subscription.

A1. 'System Dashboard' is the default dashboard for everyone with a registered account on Asite. It contains a fixed set of gadgets that may include 'Files - Incomplete Tasks', 'New Files Published', 'Recent Apps', 'Apps - Incomplete Tasks', 'Favourite Folders', 'Favourite Apps', 'Model Summary' and 'Favourite Models' depending on your subscription.

A1. No, you cannot restore a dashboard once deleted.

A2. 'System Dashboard' is the default dashboard for everyone with a registered account on Asite. It contains a fixed set of gadgets that may include 'Files - Incomplete Tasks', 'New Files Published', 'Recent Apps', 'Apps - Incomplete Tasks', 'Favourite Folders', 'Favourite Apps', 'Model Summary' and 'Favourite Models' depending on your subscription.

A1. aMessages are comments specifically typed in and created by users on files. 'No Comment' is a separate option for scenarios when you have nothing specific to comment on the selected files.

A2. Though there is no specific option to unsubscribe from all Asite emails, you always have the option to configure email preferences for your Asite account where you can define where you need daily summary emails, task notification emails, aMessage notification emails, or file checkout notification emails as applicable.

A1. From the 'Files' tab, right-click on the project folder you want to mark

as a favorite and select 'Mark as Favourite'. Accordingly, to unmark a folder

as a favorite, you can right-click on the same folder again and select 'Remove as Favourite' when required.

A1. From the 'Project Forms' tab, right-click on the form type you want to mark

as a favorite and select 'Mark as Favourite'. Accordingly, to unmark a form type

as favorite, you can right-click on the same form type again and select 'Remove as Favourite' when required.

A1. The 'Apps - Incomplete Tasks' gadget displays available form types based on the width set for the gadget as well as the completion due date of tasks.

To view this gadget with all form types, you can maximize the gadget view by clicking on the icon at the top right to maximize the gadget size.