A1. The search results will, by default, show a maximum of 5 file records at a time. Click on the 'More' link available at bottom of the results list to view more results if any. Also check whether the project selected in project filter is correct.

For more specific search on files, click here for detailed help on how to search files.

A1. This might happen in case your access to that project was removed or the project was renamed.

A2. Your project filter may change automatically / indirectly, in scenarios like:

1. Clicking an Asite link received in email notifications like daily summary which may require including projects that are outside of the project filter, to display relevant information.

2. Clicking an aMessage group notification or watch notifications related to a project that is not included in the project filter.

3. Changes in project filter made using proxy user access.

4. Changes in project filter made while working on Asite in another browser tab.

A1. Following are the special characters you can use while resetting a password:

( _ , ! @ # $ % ^ & * - , = |

A2. We don't allow changing the email address of your Asite account, as it serves as a unique reference for us to identify you as a user.

However, if you still need to change make such a change, send us an email and we will get back soon with available options.

A3. To make changes to your organization details, send us an email with required details and our team will get back to you soon.

Click here for detailed help on how to manage design layout of your organization on Asite.

Click here for detailed help on how to manage your organization branding on Asite.

A4. To get access to 'Classic View', contact your Asite Professional Services Consultant / drop an email to Asite Support.

A5. Once logged in on Adoddle View, click on your profile picture at top right and select 'Classic View' to switch to Classic View.

To switch back to Adoddle View, go to 'My Home' i.e. the default landing page in Classic View. In the 'Settings' menu at the top, select 'Adoddle View' to switch back to Adoddle View.

A1. Due to security reasons and to prevent misuse of the platform, admin functionalities will remain inaccessible when switching to a proxy user. Accordingly, certain tabs like 'Projects', 'aMessages', 'Tasks', 'Admin', 'Reports' will also remain inaccessible when switching to a proxy user.

A2. You need to check that required project is selected in the project filter where proxy access was assigned. If it still doesn't appear, check whether you are trying to get access outside of the start and end date defined while assigning proxy access.

A3. User A will be able to view Project 2 only if he/she is specifically given user access on Project 2, irrespective of whether User B is assigned proxy to User C or not.

A4. Your dashboard may change indirectly, due to changes in dashboard made using proxy user access.

A1. This means that the other user will have full access to manage the dashboard you are creating, including the ability to share it with other users.

A2. You need to create a distribution group by selecting 'Dashboards' as group type. Click here for detailed help.

A3. 'System Dashboard' is a default dashboard available to view (non-editable) for everyone having a registered account on Asite. It contains a fixed set of gadgets which may include 'Files - Incomplete Tasks', 'New Files Published', 'Recent Apps', 'Apps - Incomplete Tasks', 'Favourite Folders', 'Favourite Apps', 'Model Summary' and 'Favourite Models'.

A1. 'System Dashboard' is a default dashboard available to view (non-editable) for everyone having a registered account on Asite. It contains a fixed set of gadgets which may include 'Files - Incomplete Tasks', 'New Files Published', 'Recent Apps', 'Apps - Incomplete Tasks', 'Favourite Folders', 'Favourite Apps', 'Model Summary' and 'Favourite Models'.

A1. No, you cannot restore a dashboard once deleted.

A2. 'System Dashboard' is a default dashboard available to view (non-editable) for everyone having a registered account on Asite. It contains a fixed set of gadgets which may include 'Files - Incomplete Tasks', 'New Files Published', 'Recent Apps', 'Apps - Incomplete Tasks', 'Favourite Folders', 'Favourite Apps', 'Model Summary' and 'Favourite Models'.

A1. aMessages are comments specifically typed in and created by users on files, while 'No Comment' is a separate option available for users when there is no specific comment required to be entered on files.

A2. Though there is no specific option to unsubscribe from all Asite emails, you always have an option to configure email preferences for your Asite account where you can define where you need daily summary emails / task notification emails / aMessage notification emails / file checkout notification emails as applicable.

A1. From the 'Files' tab, right click on the project folder that you want to mark

as favorite and select 'Mark as Favourite'. Accordingly, in order to unmark a folder

as favorite, you can right click on the same folder again and select 'Remove as Favourite' when required.

A1. From the 'Project Forms' tab, right click on the form type that you want to mark

as favorite and select 'Mark as Favourite'. Accordingly, in order to unmark a form type

as favorite, you can right click on the same form type again and select 'Remove as Favourite' when required.

A1. The 'Apps - Incomplete Tasks' gadget displays available form types based on the width set for the gadget as well as completion due date of tasks.

To view this gadget with all form types, you just need to maximize the gadget view by clicking on icon available at top right to maximize the gadget size.