Users on Asite can respond to a defect if they have a 'Respond' task assigned to it or if they are allowed to respond on the form based on the relevant form setting configuration.
Below are the steps to respond to a form:
Click the 'Respond' task opposite the relevant form record from the defects listing.
Alternately, while viewing that particular form, go to the 'Task' menu and select the 'Reply' or 'Reply All' option as needed.
Else, in the plan view, click on the pin against the particular form record on which you need to respond. It will open a layered screen with available options for the form. Then, click on the 'Respond' option to continue.
Based on form settings configuration, you can also respond to the form directly from the forms listing view under 'Project Forms' tab using the right click options named 'New > Reply' and 'New > Reply All' as shown in the screenshot below.
It will open the 'Reply' form view, wherein you can enter your form response. Fill in the required information to proceed further.
Click here for detailed help on how to distribute this form reply.
Click here for detailed help on how to attach an external file to this form reply.
Click here for detailed help on how to associate a file with this form reply.
Click here for detailed help on how to associate an aMessage with this form reply.
Click here for detailed help on how to associate another form with this form reply.
Once done, click 'Send' to confirm your reply to the form.
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