Log In to aMail

Open aMail in the top navigation of Outlook and select the ‘Login’ option as shown below.

The aMail panel will open on the right-hand side of your Outlook window with the login page. Enter your Asite account details to log in.

Choose the relevant cloud - Asite Cloud / Asite US Gov. Cloud (Hosted in AWS GovCloud (US) / Asite UAE Cloud / Asite KSA Cloud / Asite Canada Cloud / Asite Hong Kong Cloud, and enter your login details.

Email - Enter your email address that was used to register with Asite.

Password - Enter your Asite password.

Select the 'Remember Me' box if you want to avoid entering login credentials the next time you open the aMail application on your computer.

If you haven't registered with Asite yet, click here for detailed help on how to create an account with Asite.

If your account demands or is configured to use Single Sign-On, click on the 'Use Single Sign-On (SSO)' option available at the bottom of the login screen.

This will open the Single Sign-On screen as shown below:

To log in using Single Sign-On, choose the relevant cloud - Asite Cloud / Asite US Gov. Cloud (Hosted in AWS GovCloud (US) / Asite UAE Cloud / Asite KSA Cloud / Asite Canada Cloud / Asite Hong Kong Cloud - as applicable, then enter your registered email address for login.
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The ability for single sign-on via aMail outside the organisation's network can be enabled after engaging with the Asite Professional and Infrastructure teams.

You can switch back to the Cloud Login option by clicking on the 'Use Cloud Login' link from the Single Sign-On screen as well.

Click on the 'Login' button after entering the required details. If the password entered was incorrect or in case you are unable to log in, follow the required instructions as mentioned on your screen.

As an additional security measure, you can also choose to use Secondary Authentication.

If you haven't registered with Asite yet, click here for detailed help on how to create an account with Asite.

If 'Secondary Authentication' is enabled for your user account, you will need to

enter a separate authentication code every time you log in to aMail. In case

you need to enable 'Secondary Authentication' for your account, drop us an email with the required details - your registered email address and the name of the organisation you are associated with.

This one-time authentication code would be sent instantly to your registered email address after you have entered your login credentials and clicked on the 'Login' button, and needs to be entered on the next screen that appears right after, within a limited time period of 5 minutes.

In case you are unable to receive the one-time authentication code or enter the code within the mentioned time period, you can enter your login credentials and try again.