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Logging in to aMail in Outlook Web Add-In

This article will explain how to sign in to aMail through Outlook Web to save your emails on Asite account.

How Do I Access aMail Through Outlook Web?

NOTE: aMail is a paid plugin. Access must be enabled on your account before you can save emails to Asite using aMail in Outlook Web. To enable aMail, contact Support at support@asite.com.

  1. In Outlook Web, open any email.

  2. Click More Apps (top-right).

  3. Select aMail.

  4. From the dropdown, click Login/Logout.

  5. In the aMail panel, enter your Asite User ID and Password.

  6. Click Login.

  7. A confirmation message, "You have Successfully Logged in", will appear.

Login Options

Cloud Login

When using Cloud Login, select the correct Cloud Environment:

  • Asite Cloud

  • Asite US Gov. Cloud (AWS GovCloud US)

  • Asite UAE Cloud

  • Asite KSA Cloud

  • Asite Canada Cloud

  • Asite Hong Kong Cloud

NOTE: Select Remember Me to avoid entering your credentials each time.

Single Sign-On (SSO)

NOTE: SSO must be enabled at the organisation level. Contact Support at support@asite.com to request activation. Contact to enable it.

  1. In the aMail panel, click Use Single Sign-On (SSO).

  2. Choose your Cloud Environment.

  3. Enter your email address.

  4. Complete your organisation’s authentication process.

TIP: To return to standard login, click use Cloud Login.

Secondary Authentication via Email or Time-Based One-Time Password (TOTP)

  • If Secondary Authentication is enabled, you must enter a 6-digit authentication code when logging in.

  • The code is generated by an authenticator app such as:

    • Google Authenticator

    • Microsoft Authenticator

    • Authy

  • Secondary Authentication also applies to Single-Sign On (SSO) logins.

  • If you can not access your authenticator app, use one of your recovery codes to log in.

    • Recovery codes are provided when you set up Secondary Authentication for your account.

  • For more information:

NOTE: To enable either of the Secondary Authentication, contact Support at support@asite.com.

TIP: If it expires or is not received, re-enter your login credentials to generate a new one

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