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Log in to aDrive Desktop

This article helps you understand how to log in to aDrive Desktop application.

Updated this week

Once you have installed aDrive Desktop, you can log in, edit your files from Asite, and publish revisions as and when needed. Below are the steps describing how you can log in to aDrive Desktop:

Cloud Login

Open the aDrive Desktop application, and a login screen will appear. Choose the relevant cloud from the list involving 'Asite Cloud', 'Asite US Gov. Cloud (Hosted in AWS GovCloud (US)', 'Asite UAE Cloud', 'Asite KSA Cloud', 'Asite Canada Cloud', and 'Asite Hong Kong Cloud'. Then, enter your login details (i.e. your registered email address and Asite account password) and click 'Login'.

If you don't remember your account password, you can always click the 'Forgot Password?' link (as seen in the above screenshot) and reset it by following the instructions on the screen.

If you haven't registered with Asite yet, you can click here to learn how to create an account with Asite.

Single Sign-On

If your account requires or is configured to use Single Sign-On, click the 'Use Single Sign-On (SSO)' option at the bottom of the login screen.

This will open the Single Sign-On screen as shown below:

To log in using Single Sign-On, choose the relevant cloud from the list involving 'Asite Cloud', 'Asite US Gov. Cloud (Hosted in AWS GovCloud (US)', 'Asite UAE Cloud', 'Asite KSA Cloud', 'Asite Canada Cloud', and 'Asite Hong Kong Cloud'. Then, enter your registered email address and click 'Login'.

Consult the Asite Professional and Infrastructure teams to enable Single Sign-On through aDrive Desktop outside the organisation's network.

You can switch to the Cloud Login option by clicking the 'Use Cloud Login' link from the Single Sign-On screen.

If the password entered is incorrect or you can't log in, follow the instructions on your screen. Once logged in, the welcome screen will appear.

If you right-click a file in the Asite web application and select 'Edit File', the aDrive Desktop application window will reappear.

Your profile picture will appear at the top right. Below are the options available when you click the profile picture:

Your aDrive Desktop Preferences (for Editing Files)

Click 'Preferences' to set your project folder synchronisation preferences in aDrive Desktop for folders on which synchronisation is enabled. It will populate sync preferences as follows:

Sync Preferences (For Editing Files) - You can select any one of the radio button options. By default, the 'Automatic Sync records' option is enabled for all users.

  • Automatic Sync records - Select this option if you need records in project folders enabled for synchronisation from your local device storage to Asite Cloud. It works only if 'simple upload' is enabled on the project folder selected for synchronisation.

    If you wish to enable 'Two-way Auto Sync' while using the aDrive Desktop tool, contact your Asite consultant. Click here to learn more.
    Click here to learn how to upload new files automatically using the aDrive Desktop tool.
    Click here to learn how to upload new files using the aDrive Desktop tool.

  • Ask before syncing (Post Edit) - Select this option if you would like to be asked for a confirmation before synchronising if you have edited any existing file records.

Notify on Download - Select 'Notify Always' or 'Do Not Notify' as required. If this setting is enabled, you will be notified with a pop-up message when a file is checked out for editing, or if any changes are made in the file by editing.

Switch Default Location - Click 'Browse' and select another location where your aDrive Desktop data needs to be stored (if required to change).

Enable Sync / Enable 2-way Sync

Users with the Standard version of aDrive Desktop will see the 'Enable Sync' option, while users with the Professional version of aDrive Desktop will see the 'Enable 2-way Sync' option.

Clicking the 'Enable Sync' or 'Enable 2-way Sync' option displays a list of projects selected in your project filter on the Asite web application.

Click the arrow icon towards the left of the project name to expand and view the folders available under that project.

Similarly, if subfolders are available under a folder at any level, you can expand them by clicking on the corresponding arrow icon pointing to the right side as applicable.

To enable synchronisation, select an appropriate option corresponding to the folder name. At this stage, you can also identify your favourite folders as they will have a star icon corresponding to them.

Below is a description of the sync options:

  • Sync File Structure Only (2-Way)* - To synchronise file metadata from the selected project folder on Asite to your device.

  • Sync File Content (2-Way)* - Synchronise the file content from the selected project folder on Asite to your device and vice versa.

  • Sync to Cloud (1-Way) - Synchronise files from the aDrive Desktop folder on your device to the Asite Cloud (not the reverse).

  • No Sync - To mark the selected folder as not to be synchronised.

*Only available in the aDrive Desktop Professional version.

To enable synchronisation in bulk, follow the steps below:

  1. Click the Edit icon next to the 'Make bulk changes to your preferences' option.

  2. To enable synchronisation, select the folders as necessary.

  3. Open the 'All Action' menu and select an appropriate option for synchronisation.

    Below is a description of the sync options:

    • Sync File Structure Only (2-Way)* - To synchronise file metadata from the selected project folders on Asite to your device.

    • Sync File Content (2-Way)* - Synchronise the file content from the selected project folders on Asite to your device and vice versa.

    • Sync to Cloud (1-Way) - Synchronise files from the aDrive Desktop folders on your device to the Asite Cloud (not the reverse).

    • No Sync - To mark the selected folders as not to be synchronised.

*Only available in the aDrive Desktop Professional version.

Once done, click 'Update' to save the applied changes.

The folders enabled for synchronising will appear separately in your local device storage with the same folder structure at the path below:

'C' drive / Users / <user_name> / aDrive / <project_name>

Once synchronisation is enabled, the files in the selected folder are ready to be synchronised from your local device storage to Asite Cloud. Any changes in the working folder on your local device storage can be updated in the Asite web application based on your aDrive Desktop preferences.

If any files couldn't be synchronised to your local aDrive Desktop folder due to connection issues, you can find their records by clicking on the 'Error' section of the aDrive Desktop window. It will take you to the 'Download Files' tab and display the files that couldn't be downloaded. Once the required connection is available, you can try synchronising them again from the 'Download Files' tab.

The following folder synchronisation statuses are available:

Sync Status

Purpose

Folder icon with a sign

Error

Folder icon with a sign

Metadata Synced Locally

Folder icon with a sign

Sync in Progress

Folder icon with a sign

Synced

Folder icon with a sign

Sync to Cloud

The following file synchronisation statuses are available:

Sync Status

Purpose

File icon with a sign

Error

File icon with a sign

Metadata Synced Locally

File icon with a sign

Sync in Progress

File icon with a sign

Synced

If you wish to enable 'Two-way Auto Sync' while using the aDrive Desktop app, contact your Asite consultant. Click here to learn more.

Exit from aDrive Desktop

Click the 'Exit' option to exit the aDrive Desktop application window. To minimise the aDrive Desktop application, click the '-' icon next to the profile picture.

Log out of aDrive Desktop

Click 'Logout' to log out of your aDrive Desktop application.

Even if the aDrive Desktop window gets closed, it will continue running in the background. In such a scenario, you can open its window from the system tray by clicking the aDrive Desktop application icon.

If an update is available for your aDrive Desktop app, you will be prompted to upgrade to the latest version as applicable.

Click the 'Update' option to upgrade to the latest aDrive Desktop version. Otherwise, click 'Later' in case you plan to update later.

Below are the options available while right-clicking on the aDrive Desktop system tray icon:

Open App - Open the aDrive Desktop app window.

Preferences - Manage your aDrive Desktop preferences.

Update - Update your aDrive Desktop tool to the latest version. This option is only available if an updated app version is available, other than the one already installed on your computer.

Help - Open the online help guide available for the aDrive Desktop app.

About - Check the version (Standard or Professional) and version number of the aDrive Desktop tool installed on your computer.

Logout - Log out of your Asite account using the aDrive Desktop tool.

Exit - Exit and close the aDrive Desktop application on your computer. Once you click 'Exit', aDrive Desktop will stop running on your computer unless it's opened again.



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