Pre-requisites:
You must have the 'Manage Workflow Rules' role privilege on the project where a failed workflow instance is to be resumed.
To begin, kindly click here to learn how to check the progress on a workflow instance and follow the steps mentioned.
You can only resume a workflow if the current workflow is in 'Failed' status. Click the workflow status 'FAILED' to view the progress level of the workflow instance. The 'Workflow Status' screen will appear.
To avoid issues, please check whether the conditions are met to resume a failed workflow. For instance, if the workflow for a file previously failed because the user involved could not access the project folder, that user should be granted the required access to the relevant project folder for the workflow to resume successfully.
Clicking the 'Resume Workflow' button at the top right will resume the failed workflow only if the required condition to resume workflow is satisfied.
By performing the above steps, only the selected workflow will resume for the selected object, i.e. file, form, or custom object. If other workflows are applied to the same object, they remain unaffected.
Next Article: Cancel a Workflow Instance in Progress