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Resume a Failed Workflow Instance

This article will explain how to resume a workflow instance if it has failed within your project on Asite.

Updated over 2 weeks ago

NOTE: You must have the Manage Workflow Rules role privilege on the project where a failed workflow instance is to be resumed.

How Do I Resume a Failed Workflow?

  1. Select the project containing the failed workflow.

  2. Navigate to the Workflows tab and locate the required workflow.

  3. Click on the workflow name to open the Workflow Status screen and review its progress.

  4. Before resuming, confirm that the issue causing the failure has been resolved.

  5. Once fixed, refresh the page and reopen the workflow. The Resume Workflow button will appear in the top right of the Workflow Status window.

  6. Click Resume Workflow to continue the process from the point where it failed.

Notifications

Users automatically receive an email notification when a workflow fails, including the reason for failure. This information helps identify and resolve the issue before resuming the workflow.

NOTE:

  • Only users with the Manage Workflow privilege will be notified if the workflow fails.

  • Resuming a workflow only applies to the selected workflow instance for that specific object (file, form or custom object). Any other workflows associated with the same object remain unaffected.

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