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FAQs on 'aSync'
FAQs on 'aSync'

This article lists out frequently asked questions related to 'aSync'.

Updated over 2 weeks ago

Related to Install aSync

Q1. How do I download aSync installer?

A1. Right-click on a file from your Asite project on the Asite web application and select the 'Edit File' option. A prompt message will appear having a link titled 'Download aSync'. Click on it to download the latest version of aSync installer.


Q1. Why am I unable to publish a file?

A1. You won't be able to publish a file if you don't have the required folder permission to publish files i.e. 'Publish', 'Publish & Link', or 'Admin' permission on the folder selected to publish files.

Q2. Can I publish files within the same folder with the same document reference twice?

A2. Yes. However, such a file will be considered a revision, not a separate record. Each document reference is unique folder-wise, irrespective of the selected project.

Q3. I cannot publish a file, as the 'Doc Ref' and other mandatory fields appear disabled. How do I fix this?

A3. This can happen when an attribute set is applied to the concerned folder with a rule for 'Doc Ref' or other mandatory fields. An attribute set may be applied by default to all folders, or single/multiple folders under a project based on configuration. You need to contact the related project administrator to make any changes to the attribute set applicable to a specific project folder.

Q4. How can I remove an attribute set applied to a folder if needed?

A4. As a project administrator, you can remove the attribute set applicable to the selected project. Below are the required steps to be followed:

  1. You can run the standard report 'Folder Attribute Sets' to identify the attribute set applied to the concerned folder.

  2. In the project, you can open the attribute set configuration, deselect the concerned folder from that attribute set, and then save the changes.

Once done, the selected attribute set will no longer apply to that particular folder.

Q5. Is there a file size limit when publishing files on Asite?

A5. No, there is no file size limit when publishing files on Asite. However, the time it takes to upload will depend upon file size, internet connection speed, and availability on the device from where the file is being uploaded.


Q1. Why am I unable to publish a file?

A1. You won't be able to publish a file if you don't have the required folder permission to publish a file i.e. 'Publish', 'Publish & Link', or 'Admin' permission on the folder selected for publishing files.

Q2. I published an incorrect file in a project folder where auto-sequencing is 'On'. How do I fix this?

A2. Though there can be multiple ways to manage this scenario, you can upload the file correctly with the same document reference as the next revision, with the same revision number so that it can help you identify the correct revision. Next, to avoid further confusion, you can deactivate the incorrect file revision (with the matching revision number).

Q3. Is there a file size limit when publishing files on Asite?

A3. No, there is no file size limit when publishing files on Asite. However, the time it takes to upload will depend upon file size, internet connection speed, and availability on the device from where the file is being uploaded.

Q4. I cannot publish a file, as the 'Doc Ref' and other mandatory fields appear disabled. How do I fix this?

A4. This can happen when an attribute set is applied to the concerned folder with a rule for 'Doc Ref' or other mandatory fields. An attribute set may be applied by default to all folders, or single/multiple folders under a project based on configuration. You need to contact the related project administrator to make any changes to the attribute set applicable to a specific project folder.

Q5. How can I remove an attribute set applied to a folder if needed?

A5. As a project administrator, you can remove the attribute set applicable to the selected project. Below are the required steps to be followed:

  1. You can run the standard report 'Folder Attribute Sets' to identify the attribute set applied to the concerned folder.

  2. In the project, you can open the attribute set configuration, deselect the concerned folder from that attribute set, and then save the changes.

Once done, the selected attribute set will no longer apply to that particular folder.


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