Related to Install aSync

Q1. How to download aSync installer?

A1. Right click on a file from your Asite project on Asite web application and select 'Edit File' option. A prompt message will appear having a link titled 'Download aSync'. Click on it to download the latest version of aSync installer.

Related to Upload New Files via aSync

Q1. Why am I unable to upload a file?

A1. You won't be able to upload a file if you don't have required folder permission to upload file i.e. 'Publish', 'Publish & Link' or 'Admin' permission on the folder selected for upload.

Q2. Can I upload files with same document reference twice, within the same folder?

A2. Yes. However, such a file will be considered as a revision and not a separate file record. Each of the document references are unique folder wise, irrespective of the selected project.

Q3. I am unable to proceed further with uploading a file, as the 'Doc Ref' and/or other mandatory fields are showing disabled. How do I fix this?

A3. This can happen when an attribute set is applied on the concerned folder having a rule for 'Doc Ref' or other mandatory fields. An attribute set may be applied by default to all folders or single/multiple folders under a project based on configuration. To make any changes on the attribute set applicable to a specific project folder, you need to contact related project administrator.

Q4. How can I remove an attribute set applied on a folder if required?

A4. You need to contact related project administrator for removing an attribute set applicable on a project. Below are the steps to be followed by a project administrator (from Asite web application) for removing attribute set applicable on a project folder if required:

Identify the attribute set which is applied on concerned folder (run the standard report 'Folder Attribute Sets' as needed).
Edit that particular attribute set and uncheck the concerned folder from that attribute set.
Save the changes.

Once done, selected attribute set will no longer be applicable on that particular folder.

Q5. Is there a file size limit while uploading files on Asite?

A5. No, there is no file size limit while uploading files on Asite. However, the time for upload process will depend upon file size, internet connection speed and availability on the device from where file is getting uploaded.

Related to Upload Files edited via aSync

Q1. Why am I unable to upload a file?

A1. You won't be able to upload a file if you don't have required folder permission to upload file i.e. 'Publish', 'Publish & Link' or 'Admin' permission on the folder selected for upload.

Q2. On a project folder where auto-sequencing is 'On', I uploaded an incorrect file by mistake. How do I fix this?

A2. Though there can be multiple ways to manage this scenario, it is advisable that you upload the file correctly with the same document reference as a next revision, but with the same revision number so that it can help you identify the correct revision. Next, deactivate the incorrect file revision (with the matching revision number) to avoid any further confusion regarding the same.

Q3. Is there a file size limit while uploading files on Asite?

A3. No, there is no file size limit while uploading files on Asite. However, the time for upload process will depend upon file size, internet connection speed and availability on the device from where file is getting uploaded.

Q4. I am unable to proceed further with uploading a file, as the 'Doc Ref' and/or other mandatory fields are showing disabled. How do I fix this?

A4. This can happen when an attribute set is applied on the concerned folder having a rule for 'Doc Ref' or other mandatory fields. An attribute set may be applied by default to all folders or single/multiple folders under a project based on configuration. To make any changes on the attribute set applicable to a specific project folder, you need to contact related project administrator.

Q5. How can I remove an attribute set applied on a folder if required?

A5. You need to contact related project administrator for removing an attribute set applicable on a project. Below are the steps to be followed by a project administrator (from Asite web application) for removing attribute set applicable on a project folder if required:

Identify the attribute set which is applied on concerned folder (run the standard report 'Folder Attribute Sets' as needed).
Edit that particular attribute set and uncheck the concerned folder from that attribute set.
Save the changes.

Once done, selected attribute set will no longer be applicable on that particular folder.

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