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FAQs on 'File Viewer'
FAQs on 'File Viewer'

This article lists out frequently asked questions related to 'File Viewer'.

Updated yesterday

Q1. How do I open and view an attachment on a file that I am viewing?

A1. Follow the steps to view attachments & associations on a file. Under the 'Secondary File(s)' tab, click on the name of attachment that you need to view. It will open the selected file for viewing in Asite File Viewer. Similarly, for associated files if any, you can go to the 'Files' tab and follow similar steps to view any files that are associated on the selected file and accessible to you.

Related to Create Markup

Q1. While saving a markup, why is the option 'Launch the Create Comment Page on Saving Mark-up' option showing disabled to me?

A1. Above checkbox option will show disabled if the markup options configured within project settings is set to 'Save markup and automatically send a discussion'. See markup options for more details.



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