aMessages | Asite Help Centre

Users can communicate in real-time with their contacts through the messaging (direct and group) functionality in the aMessages tab.
Any communication made by a user through the aMessages tab, whether created through direct messaging or groups, is available to access in the messaging history.
Even while working on other tabs, an indicator () will appear on the aMessages tab whenever you have any unread messages.

Browser Notification Pop-Up

You can receive an aMessage notification as a browser notification pop-up, (dependent on browser compatibility).

NOTE: Browser notifications are only supported in the following:

Microsoft Edge (version 15 and above)
Google Chrome
Mozilla Firefox
Apple Safari

When you log into Asite for the first time, in supported browsers, a prompt will request permissions to receive notifications from within the browser.
Each browser notification pop-up will have a visibility period of 5 seconds.
Multiple activities trigger a single instant notification.

Understanding aMessages

Refer to the image and table below to understand the aMessages screen:

No.	Title	Description
1	User/Group	Send or receive instant messages internally within a defined group or to your contacts.
2	Search Users/ Groups	Use the searchicon to locate the necessary users or groups by typing in the characters found in their names.
3	Create Group	Click the add icon to create a messaging group. When creating a group, the Active toggle is switched on by default. When it is turned off, the group becomes inactive and messages cannot be sent. To change this setting, hover over the group and click the Edit option from the kebab menu. A group can only be deactivated once all tasks have been completed or cancelled.
4	Name	View the name of the selected user or group.
5	Date	Displays the date alongside messaging history for the selected user or group.
6	Navigation	Jump directly to the latest message from the selected user or group without manually scrolling.
7	Reply	Directly reply to messages.
8	Attachments	All the attachments in the messaging history for the selected user or group can be found in the Attachments tab, along with pertinent details including: Name of the publisher. Name of the attached file. Upload date. File size. All attachments can be downloaded using the arrow-in-cloud icon which appears when you hover over the thumbnail (either from the attachments bar or directly from the chat).
9	Status	Indicates the status of the logged-in user. Green bolt: online and connected to the platform. Orange bolt: offline and disconnected from the platform.
10	Group/User Icon	For users, this displays their assigned profile image or their initials if no image is set. For groups, a group icon is displayed.
11	Send an aMessage / Create Task (within Groups)	Type in a text message for a selected user or group. Users can directly tag others within the group by typing the @ symbol, followed by their name.
12	Attach Files	Attach files/images for the selected chat. Alternatively, you can also drag and drop files directly from your device.
13	Send	Send the message, including any attached files, to the selected user or group.
14	Asite's Help Bot	Asite's Help Bot can be accessed on this screen to answer any questions you may have.
15	Tasks [Exclusive to groups]	View or edit all of your tasks under the selected group.
16	Members [Exclusive to groups]	Displays a list of all members in the selected group, irrespective of their online status. Admins can be identified via the Admin icon next to their name. You can view a member's contact card by clicking their name. Group admins can add members via the Add Member button. Group admins can remove members by clicking the crossicon next to their name.
17	Create a Task [Exclusive to Groups]	In a group chat, there are two ways you can create a task: Click the aMessage icon to toggle task creation. Type the # into the chat box, followed by the task title to create the title directly.

Viewing Group History

Admins can access the group history to view details including:

When and by who a group was deactivated or reactivated
Which users left the group
Who created the group

To access group history:

Hover over the group name.
Click History from the kebab menu.

Related Articles: View Contacts, View aMessages on Files and Tasks